System Information

The System Information screen contains basic information about your company, as well as how to contact PWS Support to request contact information changes or for inquiries. The screen is also an alternative method to connect to a PW database using a mobile device.

 

Aside from the 'Manage Devices' window, fields are not editable. Information is updated by PWS Customer Support. If any information is incorrect, contact your Support Representative.

 

Menu Path: Controls, System, System Info, System Information screen
 

 

Data Center Services Provided For:

Provides information about the company, PWS account number, and the application version # of the application software.

 

Your Account #
Identifies the logged-in employee's Account Number assigned by PWS and may be needed when calling for assistance.


Application Version #
Identifies the version of application software that is currently running.


Name
Identifies the name of the company as it appears on all correspondence from PWS.


Address Line 1
Displays the first line of the billing address.


Address Line 2
Displays the second line of the billing address and can be used for additional information needed for the company's billing address.


City / State / Zip

Displays the city, state, and zip code of the business.


Phone
Displays the phone number for PWS to use to contact the logged-in employee.


Fax
Displays the fax number for PWS to use to send documents to the logged-in employee.

Reach PartsWatch At:

Provides PartsWatch contact information should the logged-in employee have questions about the software.

 

Primary Account Manager
Identifies the PWS Support Representative who is primarily responsible for the account. Ask for this person when calling PWS for assistance.


Phone / e-Mail / Fax
Displays the Primary Account Manager's phone, email, and fax contact information.

Billing Inquiries

Provides contact information for questions about the bill.

 

Phone / e-Mail / Fax

Displays phone, email, and fax contact information for billing questions.